Returns & Exchanges

At SportmachinesStore, we want you to be fully satisfied with your purchase. If your gear isn't the perfect fit, you can return or exchange any item in its original condition within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the order you wish to return to receive a unique Return Merchandise Authorization (RMA) number.

• 2.
  Package Your Gear

  Place the items in their original packaging, ensuring all tags and labels are attached, and include your printed RMA form inside the box.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup.

• 4.
  Receive Refund or Exchange

  Once our quality control team inspects your return, we will process your refund to the original payment method or ship your replacement item within 5-7 business days.